Easy process to get the rental

If you're traveling in San Francisco and not in a hurry, there's no need to purchase Fast Track.

Mediocre

Very good experience. Check-in and check-out is fast and convenient.

Very good experience. Check-in and check-out is fast and convenient.

Like: The counter woman at Thrifty helped us get back to their lot and stayed on the phone for 15 minutes, Thank You

Like: I liked how the lot attendant took pictures of the damages to the car prior to me leaving the lot. She also washed the car. Staff were very nice considering I had to go to this location when my original location only had an Expedition truck when I requested a small economy car during the rental process
Dislike: I did not like that the car I rented was not available at the location I was to rent it from and I had to go to an alternate location. I returned the car on a Sunday, 2 hours before the return time during a holiday weekend. As of today 5/29/18, I have been charged $50 per day for a car I returned 2 days ago. Both transactions are pending, I will wait a week to see if they disappear.