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Live chat Email us Service Code: 8413385168
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Not easy

Reviewed: Wed, Oct 9, 2019
About ACE Rental Cars: 6.7 /10
No one at the Melbourne office answers the phone and I had to ring Singapore to get a message across that my flight was delayed I had no idea if the buses were still running. Not good service
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Marcus Grantham

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Reviewed: Sat, Jan 4, 2025
About ACE Rental Cars: 10.0 /10
Convenient and efficient.
About QEEQ: 10.0 /10

Padol Sopacharoen

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Sep 6, 2019
“Great car I book for Toyota Corolla but I got Toyota Camry that's a good condition.”
About ACE Rental Cars: 10.0 /10
Staff in Melbourne very nice helpful friendly work so quickly I recommend this ACE company.
About QEEQ: 10.0 /10
Perfect no need to say
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Wendy Yeo

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Sep 6, 2019
“Great experience!”
About ACE Rental Cars: 9.3 /10
Pick up and drop off was smooth. Car was in great condition. No pushy sale from staff, which was great, but staff simply just gave us car key without directing or gave instruction to the car location. We witnessed other staffs brought their customers to the car. Dissatisfied with this as we did not know where to get the car and had to get another employee to help us. Other than that, all was good.
About QEEQ: 10.0 /10
Easy and straight to the point booking. Drop price worked like magic! Love this function!
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George

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Aug 22, 2019
“Great, after initial problems picking up the car.”
About ACE Rental Cars: 8.3 /10
The first car offered was a larger one than we booked- we asked to change to the car we booked (Toyota Corolla hatch). A Hyundai 30 was offered, which we accepted. However there were some technical problems with the car and the service officer had to find another one. 3 cars and more than 1 hour from arriving at the pick up point. The customer service was fine, it appears there may be a quality assurance problem. The drop off went extremely well. All customer service staff were very polite and helpful.
About QEEQ: 8.0 /10

M.Alsulami

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jul 14, 2019
“It’s was good experience great staff clean car”
About ACE Rental Cars: 7.3 /10
The staff was helpful the car was good and clean I recommend to rent from them based on my experience Because it’s was nice
About QEEQ: 10.0 /10

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