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Live chat Email us Service Code: 2243665040
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Good but could have been better.

Reviewed: Mon, Sep 30, 2019
About Hertz: 7.3 /10
Our fault I guess but the pick up point was not close by Chicago City Centre and our Lyft driver had a little difficulty finding it. Staff at the centre were helpful as when the SatNav arrived the holder for it was not compatible with the unit. One of the ladies gave us her car phone holder which did the job to a fashion but the unit was prone to falling off it. Expected better when paying upwards of $300 for the satnav rental. One big issue for us was that after a few days the car system alerted us to low air pressure on front os tire. I topped it up at an airline but thereafter we we had to top it up each day at the start of our days travels which was a bit of a pain. The car performed well enough though throughout the journey. Car was a Jeep Cherokee and was big enough for our needs.
About QEEQ: 9.0 /10
Can’t fault Easyrentcars.com. Good process and price
Medium SUV | Jeep Compass or similar

Relevant Reviews on Hertz in United States

Anonymous

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Reviewed: Mon, Feb 9, 2026
About Hertz: 10.0 /10
Pretty good overall, they handled any issues quickly.
About QEEQ: 10.0 /10

Riva Walkley

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Reviewed: Sat, Jan 18, 2025
About Hertz: 10.0 /10
The Black staff member was very easygoing and hardly pushed for insurance, which was great. Hertz is much better than Swift. That company uses tricks and threats to make you buy insurance, refusing to proceed with the process and stalling until you demand to see the manager—it's all a pre-planned, ridiculous act.
About QEEQ: 10.0 /10

Rachel Lucia

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Reviewed: Fri, Jan 17, 2025
About Hertz: 10.0 /10
The process is simple and efficient, and the staff are friendly.
About QEEQ: 10.0 /10

R.Chaffin

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Compact | Mystery car 2 Doors or similar
Reviewed: Tue, May 17, 2022
“Very smooth”
About Hertz: 10.0 /10
Everything went smoothly and the counter person was very helpful
About QEEQ: 10.0 /10

View more >
Medium SUV | H4 Range Rover Evoque or similar
Reviewed: Thu, Sep 5, 2019
“Great Price on a great car”
About Hertz: 9.7 /10
Only issue was the writing on the passenger side window and several small scuff marks on the Evoques body. Would have expected a bit better external detailing for a high end SUV
About QEEQ: 10.0 /10
Booking was smooth and easy. Great experience and great price.

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