Very satisfied! The store provided us with a 9-seater van instead of a 6-seater business car. Although the vehicle was bigger, it was easy to operate, and the interior space was comfortable.

Very efficient and good attitude.

The staff at the rental company barely spoke English and no one accompanied me to the parking lot to pick up the car or inspect its condition.

I had to pay a 250-euro deposit when I picked up the car, and the female receptionist didn't even know about it when I returned the car. If I hadn't reminded her, who knows what would have happened! In general, the staff at the return location were quite inexperienced. They gave me a photocopy of the rental agreement, and I had to insist multiple times to get the original. What a mess! There was a minor scratch, and it took them ages to deal with it, saying the damage assessment would take half a month. I had to proactively email to get the final receipt. Isn't this the basic duty of a car rental company? Terrible!

We get Clio instead Twingo which is very positive thing. Only problem was with child seat. Not so good seat, and very difficult to put in the car properly. Try switch to Isofix system.

Everything went as it should.