Terrible, avoid gold car at all costs, they scheme to con you out of money at the counter.

Although I had documents saying amount due at airport as 0 I still had to pay a fuel surcharge of €24 (or they refused to give me the car) plus the incessant pressure sales techniques from Goldcar to take their insurance. Booked a Ford Focus got a Seat Leon which was smaller than anticipated

Booking was easy and the automated price drop re book is fantastic

We waited over an hour to have a member of staff attend to us during pick up. When I finally had someone they were nice but weren’t clear on anything at all really. The car wasn’t anything like the car we were promised and it was due a service and oil change. That alone is disgraceful to allow someone to hire your car without it being up to standard. When returning the car my wife asked for help and was completely ignored. We were only trying to drop off the car so that kind of response is just not on. Poor all round.

I would not book with Goldcar again. They tried to sell extras on a hard way with telling lies. Take total care on what you sign. Don't trust on what they tell you at the counter! Check everything double. Check the car carefully, even the door lock by key!

No problems, good booking process.

Very little information regarding fees payable on pick up and how/where to return.

The engine was 1.3 too small for driving on steepy roads we didn’t feel safe We spend nearly an hour at the counter as I wasn’t expecting full to empty policy on fuel and a large deposit of £1200 for such a small car plus non refundable charge of £26 . at the end the car costs me £70 for a rubbish car We did not use it around only driving from/to the airport. The staff at the counter was rude and not helpful Never hire a car from them again