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Way below average on site service

Reviewed: Tue, Aug 27, 2019
About Europcar: 4.3 /10
No Europcar desk at the airport. It took 2 phone calls to figure out who the Europcar associate was. Although agreement was for a car pick up with a full tank, the tank was 3/4 full. No instructions were given by the Europcar associate about drop off. I had to make one more phone call. The airport facilities are extremely poor and so is the on site service of Europcar.
About QEEQ: 8.0 /10
NmA
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Greece

Jennifer Sapir

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Reviewed: Fri, May 23, 2025
About Europcar: 10.0 /10
Very satisfied, a trustworthy big brand.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Wed, Jul 17, 2024
About Europcar: 10.0 /10
The staff was very patient. They had a slight accent, but communication was largely fine.
About QEEQ: 10.0 /10

Jeff Cronin

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Reviewed: Sun, Aug 18, 2019
About Europcar: 8.0 /10
Europcar doesn't have a rental counter at Athens airport. Staff holding signs at the exit guide you to the parking lot, where a shuttle bus takes you to the rental base. Due to a late arrival close to midnight, this process was quite troublesome.

George T

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Small SUV | Nissan Juke or similar
Reviewed: Wed, Oct 2, 2019
“Very Good”
About Europcar: 7.3 /10
Very easy process to book. On return we were given a lift to airport terminal in the car so avoided moving luggage. That was really good
About QEEQ: 10.0 /10

AO

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Economy | Volkswagen Polo or similar
Reviewed: Fri, May 24, 2019
“First trip to Corfu”
About Europcar: 7.7 /10
Pick up point was visible from the airport terminal and a short walk but only with hand luggage only. Staff in attendance were courteous and professional. There was no hard sell during the paper work process. The scratches and dents I spotted on the car were recorded and no new issues identifed when i returned the car. All in all, a very good level of service.
About QEEQ: 8.0 /10
Good choice of car rental suppliers with a range of prices. Booking was straightforward although i did miss the spot where i should have added the flight details.

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