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Way below average on site service

Reviewed: Tue, Aug 27, 2019
About Europcar: 4.3 /10
No Europcar desk at the airport. It took 2 phone calls to figure out who the Europcar associate was. Although agreement was for a car pick up with a full tank, the tank was 3/4 full. No instructions were given by the Europcar associate about drop off. I had to make one more phone call. The airport facilities are extremely poor and so is the on site service of Europcar.
About QEEQ: 8.0 /10
NmA
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Greece

Kimberley Howell(s)

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Reviewed: Tue, Jul 1, 2025
About Europcar: 10.0 /10
The service was excellent, no pressure to buy insurance. Rented the car for two weeks and got a brand-new car under 2,000 miles. No complicated paperwork, the contract was sent directly to my email in electronic form. The deposit was refunded in less than a week.
About QEEQ: 10.0 /10

Vera Robbins

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Reviewed: Wed, Jun 11, 2025
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Moses Mark

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Reviewed: Mon, Apr 21, 2025
About Europcar: 10.0 /10
Everything is good, except the store is not located inside the airport. It's about less than 1km away, and there is a shuttle bus for transfers. However, with dozens of car rental companies at the airport, it's quite surprising that a big company like Europcar does not have an airport branch. That said, the environment of the store outside the airport is much better.
About QEEQ: 10.0 /10

Valentine Johnston(e)

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Reviewed: Mon, Sep 23, 2024
About Europcar: 8.0 /10
Overall satisfied.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Wed, Jul 17, 2024
About Europcar: 10.0 /10
The staff was very patient. They had a slight accent, but communication was largely fine.
About QEEQ: 10.0 /10

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