Way below average on site service

Amazing service

They recommended I buy full insurance, but since I had already purchased full insurance on Zuzuche, I didn't buy it. However, I needed to provide a deposit of over 900 euros. I tried three different foreign currency cards (magstripe), but none of them worked. They required a foreign currency card with a chip in my name; other people's cards wouldn't work, even though one of my companions had a chipped card. The staff said if I paid 50 euros (for 2 days) for their full insurance, they would waive the deposit requirement. Reluctantly, I paid the 50 euros. The same issue with magstripe cards happened again at the car rental company at Athens airport (a different company). This time, we used my companion's card to pay the deposit and successfully picked up the car.

Very satisfied

Eurocar does not have a counter at Zakynthos Airport, but employee Sophie drove the car to the airport for our convenience. Her service attitude was extremely nice and she was very cute. She explained everything clearly. Thumbs up for her!!

No airport pickup, has to walk 5 minutes to the office. Counter staff was rude. Car was nothing like the one I saw in the pictures. The car condition was terrible, old and dirty with engine sounds. Upon returning the car, they knew exactly where to look for to find an odd chip in the paint job underneath the car, and charged me for the damage. I would not recommend this company one bit even if the rental is free.