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Search for Routes Car Rentals in Toronto

See my comments for Routes

Reviewed: Sat, Aug 24, 2019
About Routes: 9.3 /10
I spent almost 2 hours at the pick up store. The process to get a car form Routes is so so lengthy and paper based and tiring that in that same time I could file my papers and start running for the Premier of Ontario. I mean its just crazy long process - location is short staffed as well. I still gave 4 star rating just because the person at the counter was courteous though also already frustrated with that kind of paperwork. I could actually see their coffee cup filled and cold - their management has to do something about this crappy situation. There were abt 6 people ahead of me in the queue and still I spent abt 2 hours picking the car.
About QEEQ: 10.0 /10
All well
Toyota Corolla image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Toronto Airport

R.Ellis

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Economy | Mystery car or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Dec 29, 2022
“Amazing bang for the buck with top notch customer experience.”
About Routes: 10.0 /10
My experience at Routes is always stellar. Terrific customer service, efficient and friendly. The mystery vehicle was awesome! I highly recommend Routes Rental.
About QEEQ: 10.0 /10
I am new to Qeeq.com. Customer Service is very helpful and friendly. Other than the ap giving me a bit of a challenge, I am very happy with this new Rental experience. I am a diamond member now and have gotten amazing deals! I have a few more upcoming rentals and am looking forward to all of them.

w.Shoukat

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Medium SUV | Jeep Cherokee or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sun, Jan 19, 2020
About Routes: 2.0 /10
routes staff are not honest,,my wife unfortunately forgotten her wallet when we returned car,,no body informed us infact they denied for 2 days,and when we threatens for police complains they suddenly found the wallet and that too given us when we reach there office. worse thiings they have stollen the money from the wallet..dishonest people

J.Jose

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Medium SUV | Jeep Cherokee or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Dec 5, 2019
“Very good experience, but didnt get the right car I wanted.”
About Routes: 10.0 /10
I wanted a jeep Cherokee. But they dint have any and "upgraded" me to a Dodge ram 5000. Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger. The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did. Since I didnt want to degrade, I took the ram. It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.
About QEEQ: 10.0 /10
Easy rent cars were brilliant.
post image

A.Nawaz

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Oct 28, 2019
“Smooth and easy booking and rental experience.”
About Routes: 9.0 /10
Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.
About QEEQ: 8.0 /10
Seemless booking experience.

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Large SUV | Dodge Durango or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Sep 5, 2019
“It was okay.”
About Routes: 6.7 /10
Initial millage was 1750km per day but they reduced it to 1700km for three days which I wasn't happy about.

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