Excellent price, much cheaper than other websites .

Very good.

Took a little while to be picked up. Drop off service was excellent.

Easy to book and very cheap!

pls consider doing a 24/7 service.

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

Seemless booking experience.

Booked unlimited km, on a pickup was notified that its unlim for international customers only, 200km daily limited for locals. Really? Also got a hold of 1500$ as a local while customer from states beside me got a hold of 500$. Manager increased the daily limit to 400, good on that but shady practices of putting more harsh limits on locals for some reason