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Search for Routes Car Rentals in Chicago

Inconsistent

Reviewed: Fri, Aug 23, 2019
About Routes: 7.0 /10
We’ve rented from Routes before with no issues, but this trip we had several. The office appeared to be busy and understaffed. The women’s restroom was out of order the entire 2 weeks we had the cars. The first car wasn’t clean and the check engine light was on. The window washer fluid was empty and upon refilling, emptied out immediately. We exchanged the vehicle and the new one was clean but had an annoying loud rattle coming from the dash that we couldn’t quiet. Shuttle was quick and easy.
About QEEQ: 10.0 /10
Smooth process, no issues!
Nissan Rogue image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

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Compact | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Jan 30, 2023
“easy process”
About Routes: 10.0 /10
it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with
About QEEQ: 8.0 /10
good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware

R.HARTUNG

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 27, 2019
“On a one to ten it was a7”
About Routes: 6.7 /10
Slow going at the desk

D.Hawthorne

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jun 4, 2019
“They didn’t have the car I paid for, instead they stuck me with a gas wasteful V8 Auto all black.”
About Routes: 8.0 /10
The customer service was awful. They were cheaper than competitors, but you get what you pay for and I find that disturbing.
About QEEQ: 9.0 /10
Good third party firm. The business model is effective, but the firms benefiting from the outfit must comply to higher quality standards.

T.Haupt

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Apr 20, 2019
“More than needed. Overall satisfied.”
About Routes: 9.7 /10
Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.
About QEEQ: 10.0 /10

P.Stathopoulos

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Apr 17, 2019
“pleased”
About Routes: 8.3 /10
The vehicle delivered was no comparison to what I wanted - They pushed an off the road jeep on us that we drove just down the block and it was the most horrible ride..We turned right around and they put us in a Kia Forte which was a lot better. It drove great and got good gas mileage
About QEEQ: 10.0 /10

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