Not a Great Experience

nice staff

nice

This worked out absolutely perfect, considering I needed a vehicle that had space and unlimited kilometers. AND when I called to try and extend my rental, the gentleman working at Routes made it SUPER easy!

QEEQ has once again done it! A great deal on a great vehicle. If I had a soccer team to drive around, I could have used this vehicle to it's FULL POTENTIAL!

Time to get the car should be shorter. Gaz tank should be full when getting the car.

It was not mentioned anywhere the service would be provided by on Routes. The shuttle did not show the name Easyrentcars. After waiting for a while a shuttle with the name Easyrentcars, I had to call back to finally know the name on the shuttle would be on Routes.

Cheap, they upgraded me just because they are not good in prep work for the rental. Returning process was slow, company looks understaff

The ladies at the front desk were super friendly and helpful! Harpreet was informative, polite and personable. I did receive the van when it was raining, so it was a bit tough to check for chips, scratches etc. Almost dinged for a chip on the windshield, but thanks to the gentleman who did the walk around he made a note about the rain making it difficult to see such things. Also Harpreet had someone take a second look at the contract and the chip and determined it was very minor. Something I didn’t have to worry about :) which was truly great. When doing the walk around be mindful of every little thing and be sure to include that on your contract. Overall my experience was a very positive one. Prices are competitive and customer service was spot on. Will definitely be booking again.