easy pick up and drop off.

The car was relatively new.

Collection took over 40 minutes, which I wasn't expecting. Includes a DVLA and credit check, again I wasn't expecting as it was a business booking. Car wasn't ready at the time I booked for (had to wait 20 minutes for another car to be cleaned). The car I was given was a Peugeot 2008 with 60k miles and loads of scratches/dents/interior stains, so it had seen better days. Another customer was complaining about their car at the same time, and the counter staff weren't very professional about it, and honestly I didn't have time to complain. Drop off was quick and smooth for me, but overall I wouldn't hire again from Europcar or this venue.

Vi blev debiterade för en saknad del inne i fordonet som vi inte hade kännedom om när vi hämtade fordonet. Personen som mottog fordonet sa att han måste notera bristen, men inte skulle debitera oss, vilket man sedan gjorde. Vi har bett om att få pengarna tillbaka.

Jag hoppas att man hjälper oss att få tillbaka felaktigt debiterad kostnad.

Exceeded expectations and resolved all of the issues which were outside of their control

Really helpful service with phone support. Great!

Old, damaged, scraped, dented car! Embarrassing having to drive it around