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Excellent value for money from EasyRentCars; poor customer service from Europcar.

Reviewed: Thu, Aug 15, 2019
About Europcar: 7.7 /10
The service of the counter staff on pickup was terrible! Very rude, impatient and acted as if I was an annoyance to his day rather than a valued customer - not a great start to the holiday! It's unfortunate as it is the closest car hire place to where I live so would like the option to use it again.
About QEEQ: 10.0 /10
Very easy process and by far the cheapest car hire I could see online.
Compact | Hyundai i30 or similar

Relevant Reviews on Europcar in United Kingdom

Elsie Agnes

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Reviewed: Sun, Aug 17, 2025
About Europcar: 8.0 /10
The booked car model was not available at the store, but the replacement model was acceptable, although it required an additional rental fee.
About QEEQ: 8.0 /10

Devin Gunther

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Reviewed: Fri, Jul 12, 2024
About Europcar: 10.0 /10
Very good. There are a lot of people, so you need to wait.
About QEEQ: 10.0 /10

Julian Kennedy

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Reviewed: Fri, May 24, 2024
About Europcar: 4.0 /10
About QEEQ: 10.0 /10

A.Bentley

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Compact | Volkswagen Golf or similar
Reviewed: Sun, Jan 26, 2020
About Europcar: 8.7 /10
Ridiculously long queue and time taken to pick up vehicle.
About QEEQ: 10.0 /10

S.FITTON

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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 12, 2019
“Excellent”
About Europcar: 10.0 /10
Counter staff excellent! On picking car up we were given an upgrade. No problems throughout the rental period. Felt very reassured by the young man on initial contact at the counter that any concerns/problems would be addressed ASAP, fortunately this was not necessary. Will definitely book europcar again.
About QEEQ: 10.0 /10
Excellent value for money!. We took our motorhome down to Cornwall and unfortunately the car we normally tow had broken down week prior to departure. From navigating the website to picking and dropping the car off I couldn't have found it more easy. Excellent value for money, I will definitely be using and recommending Easyrentcars.com

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