I thought I was getting a good deal but ended paying for more at pickup and dropoff

We may have arrived early, so there were very few people in line. The process was completed very quickly. But remember, when renting a car abroad, always purchase full insurance, as rental companies make their profits primarily from it.

The lady at the store was very friendly and specifically suggested a route for our return to make it easier to refuel before dropping off the car. She also pointed out that since we had already purchased full insurance through QEEQ, we didn't need to buy any additional coverage. The staff was very polite during the car exchange, the whole process was smooth, and there were no issues.

Very satisfied, except the price for automatic cars is a bit high. It would be better if I could be reminded of the return time and the overtime fees when picking up the car.

Rented a car in Milan, and when driving to Rome, a thief broke the car window. The Hertz branch in Rome handled it quickly and immediately provided a replacement car. The broken window was covered by full insurance.

The cost of the extra insurance with waiver was more than the cost of the car.