Easy to pick up and drop off

The staff didn't try to upsell additional insurance, which was great overall! Just remember to strictly follow parking rules in the U.S., pay in advance, etc., as fines can be very expensive.

Great.

Overall satisfied. The car was relatively new with just over 6,000 miles, equipped with good driver-assistance features and CarPlay. When picking up the car, the staff noticed a marijuana smell inside and provided a written proof. The smell got worse after being exposed to sunlight the following day, almost making me consider changing the car. Fortunately, the smell faded after three or four days.

Very satisfied

Only nasty surprise was the added bridge-crossing fee. $8 to cross the Golden Gate, then Hertz adds another $6 in "convenience fees". Don't know what planet they are living on but that is a 75% increase, unexpected and extortionate. Bad move, Hertz, you'll be my last choice in the future.