Actual rental car agency should be more obvious in your communication.

The overall service is very standardized, no need to worry about any issues, everything is well-managed and systematic.

Overall service is good.

The night before picking up the car, I realized I selected the wrong return time. I placed a new order and got a confirmation. However, when I went to the store the next morning, they told me they couldn’t process it in time since it was a last-minute request. As a result, I had to settle for a manual transmission, which caused some inconvenience with the car stalling occasionally.

The waiting time was a bit long.