Actual rental car agency should be more obvious in your communication.

Absolutely fantastic

We had a minor collision on the highway in the UK and filled out the quick resolution form ourselves. We also called QEEQ's customer service, who said that as long as the car was still drivable, it was fine. We were quite anxious when returning the car, especially since it was a holiday and only a lot attendant was present. Fortunately, there were no issues afterward, much to our relief. We highly recommend purchasing super insurance and calling QEEQ customer service for guidance in case of an incident. They are more helpful than the insurance company's customer service!

Excellent service!

I was very happy with the service. The booking site required three attempts to book. The WhatsApp messages were a little delayed compared to my travel arrangements. But over all I was very happy. Thank you.

Hertz fulfilled their part of the deal well

Better detail about where to pick car up. Greater clarity about drop off procedure out of hours.

Pre-check prior to hire was not rigourous enough - this resulted in me being charged for stowed tyre inflator. This was apparently missing on my returning the van. So it was missing when I drove the vehicle off - unbeknown to me. For stowed (therefore hidden) parts, rental companies should have checklist of items renters need to check before leaving the forecourt. Wholly unreasonable for hire companies to expect renters to have mental list of all hidden equipment (spare tyre, jack, high viz jacket, triangle etc etc) that they need to check before leaving so that they do not get charged excesses on return! I contested this with Hertz and they waived the charge fortunately. But unpleasant.