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Live chat Email us Service Code: 9555351085
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Reviewed: Fri, Aug 9, 2019
About Routes: 7.3 /10
Penalty for the gas (half tank instead of 3/4) was very high
About QEEQ: 8.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

J.McKerron

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Sep 14, 2019
“Easy way to check all providers”
About Routes: 9.7 /10
The staff were friendly and quick. It’s a 20 minute ride from the airport to get to the pick up. The car we had was damaged on the front bumper, the interior of the car was immaculate
About QEEQ: 10.0 /10
Will use again

S.Webb

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Aug 4, 2019
“Great”
About Routes: 9.7 /10
More counter staff at pick up and more regular airport shuttle at airport
About QEEQ: 10.0 /10

D.Hesselbarth

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Economy | Kia Rio or similar
Reviewed: Thu, Jul 4, 2019
“Amazing price, car was fine, process was a bit confusing.”
About Routes: 7.3 /10
Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.
About QEEQ: 8.0 /10
No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

UNHAPPY EX-CUSTOMER

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, May 8, 2019
“I WILL NEVER AGAIN USE EASYRENTCARS.COM EVEN IF THE RENTAL IS HALF THE COST”
About Routes: 2.7 /10
THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

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Economy | Kia Rio or similar
Reviewed: Fri, Mar 22, 2019
“Saved a lot of money by going just a little out of the way”
About Routes: 9.0 /10
Overall experience exceeded my expectations. Only issue was the ~40 minute wait for the shuttle bus from the car rental center at O’Hare. Returning the care was very quick and easy thanks to a guy not working behind the counter, otherwise I would have been waiting in line for probably 20-30 minutes.
About QEEQ: 10.0 /10

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