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Live chat Email us Service Code: 3366895131
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Unpleasure customer service in pickup counter

Reviewed: Tue, Jul 30, 2019
About Budget: 6.3 /10
In the beginning, the customer service staff kept saying that there was no available booked car and tried to ask me to upgrade. After negotiations for a while, I finally got another car in the same class as what I booked. When I picked up the car, the tire pressures were something wrong. But luckily, the on-site staff helped me to fix it.
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on Budget Los Angeles Airport LAX CA

Robin Darwin

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Reviewed: Mon, Aug 19, 2024
About Budget: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Janice Christy

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Reviewed: Thu, Mar 7, 2019
About Budget: 2.0 /10

A.Alrumaih

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Full Size | Ford Taurus or similar
Reviewed: Sun, Aug 8, 2021
“3 hours (!!!) of arguing with budget employees is an experience that I never hope to repeat”
About Budget: 6.0 /10
They refused to rent me the car, based on the quoted rate, and I spent 3 hours in the process of getting the rental car. After that! They said my car was not available and offered a pickup truck, or van!
About QEEQ: 7.0 /10
The customer support promised to reimburse the amount that budget were claiming that I had to pay. That was positive support, but I was able to negotiate with 3 Budget representatives to get the promised rate

View more >
Pickup Truck | Nissan Frontier or similar
Reviewed: Mon, Mar 23, 2020
About Budget: 9.7 /10
Added on double in insurance they said I had to have.
About QEEQ: 10.0 /10

S.Chohan

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Economy | Ford Fiesta or similar
Reviewed: Mon, Jan 21, 2019
“They refused to honor the reservation as the reservation was done in Dubai, demanding the UAE LICENS”
About Budget: 2.0 /10
Lately Budget car rental is a rip off. I will need a lot of space to write about their crooked dealings of Budget Car rental.

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