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This was not a smooth process or good experience.

Reviewed: Tue, Dec 9, 2025
About Avis: 8.0 /10
When I picked up the veh, there was additional to be paid. QEEQ quoted approx $160 for the hire, but Avis wouldn't accept that and wanted over $200 for the hire, which I had to pay before I could take the car. When I queried this with QEEQ, I was told to pay and they would investigate later. If I had been using cash I would not have been able to pay the difference and would have been stranded at the airport.
Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. Our customer service team is currently investigating your case and will keep you updated with any progress. We appreciate your patience and understanding. We value your feedback and hope to have the opportunity to serve you better in the future.
Economy | Suzuki Swift or similar

Relevant Reviews on Avis in Australia

Evelyn Gallacher

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Reviewed: Tue, Feb 27, 2024
About Avis: 10.0 /10
The location is easy to find, the service is great, and the staff process quickly. The wait time for the car was about 20 minutes. The car had 55,000 kilometers on it, the exterior wasn't very new, but everything worked fine.
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Ursula Partridge

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Excellent service! Got a free upgrade to a nearly new Mitsubishi SUV with no upselling or hidden charges. Will choose AVIS again next time!
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Verne Cumberland

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Reviewed: Mon, Jan 5, 2015
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High-end configuration. Keyless entry, one-button start. Electric power steering. Not bad~!

Y.Yeo

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Mon, Aug 19, 2019
“Smooth Vehicle pick up and return no hassle”
About Avis: 8.0 /10
No major concerns, just that AVIS has a lot of add on package to offer
About QEEQ: 8.0 /10
No issue with booking and like the price drop protector but it would be even better if the price drop protector can rebook multiple times instead of only once.

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