AVIS, Southern Cross Cars Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

AVIS - Southern Cross Cars Information, Car Rental Instructions & Policies

Address

99 Spencer St Unit 27 Southern Cross Station, Melbourne Vic, 3000, AUSTRALIA

Telephone

+61136333

Pick-up Instructions

Local renters go to car lot.nCOUNTER: Located in bus teminal end of station. entrance from bus station side and Spencer Street Side nxt to the 7/11. CARS: On-site. RETURNS: Same as pick-up.

Drop-off Instructions

Not AcceptednRental vehicle must be returned during office hours. NOTE: Some locations may have a key drop available. If customer chooses to leave the vehicle, the customer is responsible for the vehicle&all charges (including any damages the vehicle may have incurred during after hours) until the contract can be closed out on the following business day.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -16:30 08:00 -12:00	07:30 -16:30	08:00 -12:00	08:00 -12:00	07:30 -16:30 08:00 -12:00	07:30 -16:30 08:00 -12:00	07:30 -16:30 08:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original South Korea Driving Lisense (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to the Australian islands that are not listed in Must-not is allowed and free of charge.

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Bruny Island, Kangaroo Island, Fraser Island, Tasmania, Magnetic Island, Hamilton Island, Moreton Island, Mariah Island

Vehicles are not permitted to be taken to into or out of the Northern Territory, Tasmania or to any points in Western Australia north of Carnarvon.

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Theft Insurance Excess differs by car model:

AUD 5900 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 0 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Melbourne City Heliport

6.9 mi from Essendon Airport

11.9 mi from Melbourne Airport

Railway Stations

Nearby Southern Cross Station

0.4 mi from Flagstaff Train Station

0.8 mi from Flinders Street Station

Hotels

Nearby Southern Cross Serviced Apartments

Nearby ABC Accommodation - Spencer Street

Nearby Roomerang at Neo 17

Other Landmarks

0.8 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of AVIS Store Location

coordinates: -37.816614865221 144.95271124462

Guest Reviews

Total points： 9.3 / 10 Excellent

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Edgar Dewey
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
The store was easy to find, the staff were friendly, and picking up the car was very smooth.
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Bartholomew Ward
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
The car pickup location is in the parking lot next to the rental office, but it was quite hidden. We asked three people before we found it. When returning the car, it didn't have a full tank, and Avis said they would charge four times the fuel price. We got scared and drove out of the airport to fill it up, haha!
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Maxine Commons
Melbourne
6 /10 Average
Reviewed: Wednesday, June 18, 2025
Service for Chinese customers needs improvement. It would be helpful to provide Mandarin services to facilitate better communication in case of incidents.
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Edwiin Bright
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
No bilingual service, which differs from the online reviews.
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Jennifer Sapir
Melbourne
8 /10 Very good
Reviewed: Wednesday, June 18, 2025
Overall, the process was smooth, but there was a small issue with the car's windshield wipers.
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Quentin Beerbohm
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
Very satisfied, they even gave us a free upgrade.
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Ford Middleton
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
Satisfied
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Janet Webster
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
Very satisfied. My English is not good, so the staff, worried about identifying the wrong parking lot, had another customer accompany me to the garage to pick up the car.
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Page Kitty
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
Excellent!
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Ronald Paul
Melbourne
8 /10 Very good
Reviewed: Wednesday, June 18, 2025
Very satisfied, got a free car upgrade, everything went smoothly.
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Ernest Montgomery
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
It's quite convenient, and I was surprised to get a new car.
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Aries Becky
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
Excellent
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