Europcar very good; Easyrentcars never again.

Very good

The platform did not offer an option to prepay the rental fee, resulting in no suitable automatic transmission wagon being available upon arrival at Belfast Airport. Four people plus four large suitcases had to squeeze into a small car, leading to a poor experience.

The car had gps and black box was not informed of this so was a little disappointed that I could only move at 70 miles an hour on the motorway overtaking lorries was a nightmare and middle lane hoggers

We received a superb upgrade due to a lack of suitable cars being available at the time of collection. It was frustrating to have to wait 3 hours for the car, but needless to say the blow was softened by the amazing car we were then given to have for the week. Definite lack of structure and organisation on scheduled day and time of pick up, I can’t understand how despite having reserved the car weeks in advance we were then unable to collect said car at said time, then left to wait for hours whilst the problem was resolved! What if we had had a flight to catch? Nevertheless, as I said above, the car we were eventually given was classes above the car I had reserved, so I have no real complaint, but I’m aware we weren’t the only ones in the same predicament that day and so there clearly does need to be a change to the way the system operates.

Booking via the website was easy, quick and the cheapest quote I had found, so very happy with that.

Like: Loved the car. Staff friendly and efficient