My husband and I both had our driver’s licenses translated. The service staff only filled in my information and then insisted that we buy more insurance. We said we already had insurance but she claimed that only I could drive the car. If my husband wanted to drive, we would need to pay an additional £50 per day. After we got in the car, she kept warning us that if my husband drove, we would be fined £1000. Eventually, my husband went back to the office and another staff member clarified that we just needed to add his license information. It was frustrating!

Great car, friendly staff, great communication

Excellent service. Had a cheaper rate.and very prompt communication.

Excellent customer service and good value for money. Car was in great condition.

Easy to use. More prominent placement of car pick up and drop off information would have been useful.

Easy pick up. Took a while to get confirmation that deposit was being returned in full.

Easy to book. Not easy to see booking or make amendments. App didn't appear to work.

There was no other cars available so I get the petrol Jaguar. I am not particularly fond of this car, but everything else was good.