Satisfactory

The service was acceptable, but there was a significant difference between the reserved car and the one actually received. I booked an XC90 or similar because I needed the large space for luggage, but I was given a Mercedes GLB, which is two sizes smaller, and almost couldn't fit my luggage.

Quite satisfactory

Excellent customer service and good value for money. Car was in great condition.

Easy to use. More prominent placement of car pick up and drop off information would have been useful.

I had an amazing experience with my last car rental from Enterprise, specifically with the Volvo XC90. The vehicle was in excellent condition and provided a comfortable ride throughout my trip. The standout aspect of my experience was the helpful staff, especially Iqbal, who went above and beyond to ensure I had a smooth rental process. Other members of the staff were also very accommodating and friendly, making the overall experience truly enjoyable. I highly recommend Enterprise for their top-notch service and well-maintained vehicles. Five stars!

Like: No line ups and fast friendly efficient staff... Exactly what we needed after a 24 hour flight.
Dislike: There was no additional driver option on the easy rent cars website, we had to arrange this with Enterprise directly