If there are multiple drivers, an extra $8 per person per day is required. Also, parking needs to be prepaid; otherwise, fines can be significant. The vehicle was spacious and relatively new. We traveled from the North Island to the South Island for 11 days and used just over two tanks of fuel. CarPlay was very convenient, and there was no need for an additional phone holder. QEEQ and Europcar coordinated seamlessly, and pickup was quick. The only downside is that claims require upfront payment and reimbursement later, though luckily, there were no costs incurred this time.

Easy pickup, brand new car provided, excellent service.

The car was fantastic. The staff at check were good but there were not enough of them. There was a high volume of people picking up cars on arrival with only 2 staff on the counter. Wait time of almost 1 hour and 30 mins was not ideal after long flights and 2 young children.

Great service! Look forward to using you again in the future!

We arrived to find the car we had booked wasn’t available They offered us an “upgrade” to a compact car or the 8 seat people mover we ended up with When asked about the car we booked we were told it wasn’t available and the only cars available were the compact and a couple of people movers. We ended up taking the people mover as we had two small girls with us The booster seats that I had emailed to confirm that they would be installed had to still be installed before we could go to the car It was a stressful start to our holiday and some people in line wouldn’t have been getting a car at all