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Search for Europcar Car Rentals in Auckland
Reviewed: Sat, Mar 23, 2024
About Europcar: 2.0 /10
This experience was very poor; they couldn't solve my problems properly. They kept shifting the responsibility to the car rental company. I rented the car from your platform, not directly from the car rental company, so of course, I would come to you when there's an issue. How you communicate with the car rental company is not my concern. They just shirk responsibility and don't want to take any. This rental completely messed up my travel plans. I will not rent a car from this platform in the future, nor will I recommend it to people around me.
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Europcar
Auckland Airport(AKL)
Auckland
New Zealand

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Jenny Carrie

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Oct 14, 2016
About Europcar: 8.0 /10
Everything was great. Picking up and dropping off the car was convenient with no inspections, showing full trust. I wanted to give 5 stars, but during pickup, they convinced me to buy what seemed like battery insurance. My English isn't good, so I didn't understand and paid an extra 100 NZD even though I had already bought full insurance!
About QEEQ: 10.0 /10

P.Fielding

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Economy | Holden Barina or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Oct 14, 2022
“All good in the end.”
About Europcar: 8.0 /10
Some confusion as to where to pick up the car from, Domestic or International. Took a long time to get processed. Instructions to go to car pick up point were confusing but finally worked it out.
About QEEQ: 10.0 /10
Easy to use.

WOJTEK

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Medium SUV | Ford Ranger Canopy or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Mar 3, 2020
“No problems throughout”
About Europcar: 10.0 /10
Smooth and easy
About QEEQ: 10.0 /10
Good price with little hassle

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Compact | Toyota Corolla or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Jan 29, 2020
About Europcar: 7.3 /10
When traveling through NZ, was NEVER told that needed to change cars at the ferry, between the north and south island. Had to change all my ferry bookings at the last minute. Absolute nightmare of an experience and neither Europcar nor Easyrentcars.com wanted to take the blame for the lack of notice. VERY unimpressed with both. Would have rented from other companies if rentals hadn't been sold out.

T.Storer

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Full Size Van | KIA Carnival or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Jan 16, 2020
About Europcar: 9.3 /10
The car was fantastic. The staff at check were good but there were not enough of them. There was a high volume of people picking up cars on arrival with only 2 staff on the counter. Wait time of almost 1 hour and 30 mins was not ideal after long flights and 2 young children.
About QEEQ: 10.0 /10
Great service! Look forward to using you again in the future!

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