Very satisfied

Overall service was good, but I was fined for returning the car with 10 liters less fuel, and the penalty was calculated based on 35 liters at double the fuel price. It seems unfair to me.

Disappointing. I have raised a complaint about Europacar. I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.

Waited too long to get the car and staff were not very helpful.

EasyRentCars was easy to book