Hertz did not have a car available for me. They told me they’d get one from Kansas City but it never

Hertz service was excellent, very reliable.

Picking up the car was very easy, and the staff were extremely friendly. At first, we were given a KIA CARNIVAL, but our luggage was too large to fit, so they switched us to an IMAX.

Car was not as ordered, they said they do not have that model any more. Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent. Returned early and no refund Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday

Booking platform good, but not up to date as vechicle order is not available any more.

what's a terrible experience with Hertz. The staff is not helpful and not professional at all. They just left the car which was in poor conditions. We insisted to ask for another car but we had waited over one hour to get the car. During our waiting, I approached Hertz staff to ask for the status but their response was one of bored indifference.