Excellent vehicle, Poor counter service

H.Henry

United States

Reviewed: Sat, Jul 13, 2019

About Budget: 8.7 /10

Counter staff was short and not helpful during pickup but a different counter girl on drop-off was very nice and quick.

About QEEQ: 8.0 /10

Budget

New Hartford

United States

Medium SUV | Ford Edge or similar

1 days rental

Relevant Reviews on Budget in United States

Helen Emerson

United States

1 days rental

Budget

Los Angeles

United States

Reviewed: Sun, Aug 11, 2024

About Budget: 10.0 /10

Very satisfied, the small car I booked was unavailable, so I was given a Ford Mustang instead.

About QEEQ: 10.0 /10

A.K

United States

3-day rental

Standard | Chrysler 200 or similar

Budget

New York

United States

Reviewed: Thu, Oct 31, 2024

“Not perfect, but excellently handled”

About Budget: 10.0 /10

2 hour wait for the car was t great, but Counter staff Desmond handled this with humour and confidence. Well done!

About QEEQ: 10.0 /10

Chapman May

United States

1 days rental

Reviewed: Sun, Jun 30, 2024

About Budget: 10.0 /10

Long waiting line

About QEEQ: 10.0 /10

Everley Burke

United States

1 days rental

Budget

Philadelphia Airport(PHL)

Philadelphia

United States

Reviewed: Mon, Apr 8, 2019

About Budget: 4.0 /10

At Philadelphia Airport, Budget feels like a small car rental company. The shuttle buses are small and infrequent. I waited for half an hour, and no bus came. Other companies like AVIS, ALAMO, and Hertz had their shuttles come by three times, but Budget's bus never arrived. I ended up taking the AVIS shuttle and walking to Budget.