The car pickup process went smoothly, and the vehicle was in good condition.

Very satisfied.

I can only say the rental company is terrible. My flight was delayed, and when I arrived and called them, I found out my booking had been canceled. The deposit I paid, around 60%, was forfeited. It's the first time I've heard that if you're late to pick up the car, they cancel it. The second time I rented, fearing the same issue, I arrived early to get the car. However, arriving one hour early resulted in them charging me for an entire extra day.

The store attendant had a great attitude and recommended a suitable vehicle based on our luggage. The car was almost new with just over 2,000 miles.

Very satisfied, will choose this company again next time.