It was quite good, no queues upon arrival. The process started immediately. I read in other reviews that there could be up to a 3-hour wait, but there wasn’t any. The prices were very cheap, and although they did try to sell insurance, you just need to tell them you don’t need it. The staff were also nice; they understood we didn’t need the insurance and didn’t push further. I didn’t see any signs of racial discrimination as some reviews mentioned. Everyone finds their own car, and it seems like they don’t have many staff in the first place. The cars given out were all SUVs; the person before me, who was white, got the same. The deposit was 1200 euros, which was just a hold and not an actual charge; as long as the car was returned in good condition, the deposit was refunded directly. I was quite worried after reading the reviews, but everything went very smoothly, and the vehicle was also good.

Was really disappointed in the car we were given. I paid for a Ford Fiesta, which would have been big enough for our luggage, and got a Lancia Ypsilon.

It was great that my rental car was rebooked for a lower price, but not at the expense of having the size car I booked.

Muy mal servicio. Entregan coches llenos de toques y rallas por todos lados que notificas pero dicen que no pasa nada, y a la vuelta te hacen un teatro y te obligan a pagar por defectos ya existentes en la recogida. Fatal, no volveré a viajar con ellos.

Menos mal que reserve el seguro a todo riesgo con QEEQ.

Very helpful staff

easy and chap to book