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Live chat Email us Service Code: 4656504169
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Reviewed: Sun, Sep 15, 2024
About Europcar: 4.0 /10
There were too few Fox shuttle buses, and it seemed like there was only one. Especially at night, we waited for about an hour and a half after arriving in Los Angeles before a shuttle finally came to pick us up. The experience was very poor, and the service awareness was incredibly lacking. If we hadn’t called customer service using a domestic VoIP service, we really wouldn’t have known how long we had to wait. We waited from 10:30 PM until 12:30 AM.

Relevant Reviews on Europcar LOS ANGELES AIRPORT

Cleveland Simon

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Reviewed: Fri, Feb 7, 2025
About Europcar: 10.0 /10
Operated by Fox, the car pickup process was quick. The staff provided a Nissan Kick, but due to concerns about the visibility of the trunk and safety, I requested a change. The front desk promptly replaced it with a Jetta, which had a larger trunk capacity and fully met my needs.
About QEEQ: 10.0 /10

Joyce Bradley

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Reviewed: Tue, Nov 5, 2024
About Europcar: 6.0 /10
This company is farther away compared to others, and the overall condition of the cars is slightly inferior, but generally acceptable.
About QEEQ: 8.0 /10

Chad Kipling

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Reviewed: Mon, Aug 26, 2024
About Europcar: 6.0 /10
Quite average, I strongly recommend insisting on the specific car model you choose.

Dale Clapham

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Reviewed: Tue, Feb 20, 2024
About Europcar: 10.0 /10
The staff were very enthusiastic when I picked up the car. They recommended upgrading the model for an additional fee. I wasn't very familiar with the specific model. Before returning, the car window was smashed. I reported it to the police, got a receipt, and handed it over to the return company, which handled it quickly. It was smoother than I expected!
About QEEQ: 10.0 /10

Coreen Davis

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Small SUV | Jeep Compass or similar
Reviewed: Thu, Mar 28, 2024
“Positive as a whole”
About Europcar: 9.0 /10
The car was great, brand new- the only issue was that I had reserved a smaller vehicle since I don't like driving big ones and this was very large - all they had left. It took a long time at the rental due to the number of people in line and only a few employees at first.
About QEEQ: 10.0 /10
Everything went smoothely. There were no additional price drops but the price was good to start. The rental company said I had rented as a foreigner and not American and I should be careful in the future. I really don't know what they meant.

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