Europcar LOS ANGELES AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Jessica MacArthur

United States

Reviewed: Thu, Apr 24, 2025

About Europcar: 8.0 /10

They ran out of Jeeps, so they offered a Toyota RAV4 instead, which was an upgrade in class. I was informed of the additional fee for the 7 days.

About QEEQ: 10.0 /10

Europcar

Los Angeles Airport(LAX)

Los Angeles

United States

1 days rental

Relevant Reviews on Europcar LOS ANGELES AIRPORT

Hannah Laurie

United States

1 days rental

Europcar

Los Angeles Airport(LAX)

Los Angeles

United States

Reviewed: Sat, Mar 1, 2025

About Europcar: 2.0 /10

It's been a while since I experienced something like this. Rented a car for 53 days, and on the 30th day, the rental company charged $980.11, nearly 7,000 RMB. After returning to my country, I wouldn't have noticed this kind of malicious charge by the rental company if I hadn't carefully checked my credit card statements. Currently in the process of resolving this issue. I recommend avoiding Europe Car and Fox rental companies.

About QEEQ: 10.0 /10

Cleveland Daisy

United States

1 days rental

Europcar

Los Angeles Airport(LAX)

Los Angeles

United States

Reviewed: Sun, Nov 10, 2024

About Europcar: 10.0 /10

The service was excellent, and the staff were very helpful.

About QEEQ: 10.0 /10

Samantha Hornby

United States

1 days rental

Europcar

Los Angeles Airport(LAX)

Los Angeles

United States

Reviewed: Wed, Apr 3, 2024

About Europcar: 2.0 /10

Not sure if it's a common tactic in Los Angeles, but no matter what car you book, they always tell you on the spot that the car isn't available, and you have to pay extra to get a car. Since travelers can’t afford to waste time arguing, this has happened both times I rented a car. Can the rental service do something about it?