Simple formalities, no hard sell on various insurances.

The service is excellent, the car is in great condition, and there were no issues along the way.

The car was cleaned, washed and ready for me. A major plus for me and why I normally book with Budget. No last minute surprises.

This is my second time. Easy to to use and best price offered.

The wait for pickup was really long. There should be a way to pre-register a few things beforehand or extra staff. Also the car had a weird cut in the tire which I wasn't sure was safe but no one is on site when u pick up the vehicle so I could not ask. Also they were a bit weird when it came to tolls and I did not understand the associated fees

Car were changed for more acceptable to me with no extra charge

Got very good price from the very beginning