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Reviewed: Fri, Aug 23, 2024
About Europcar: 6.0 /10
At the Eurocar Rome branch, we purchased insurance directly at the counter, which they claimed to be all-inclusive. However, when we returned the car, there was an unexplained scratch, and the return location insisted that this particular damage wasn't covered by the insurance, so we had to pay for it ourselves.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar ROME FIUMICINO AIRPORT

Isabel Jim

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Reviewed: Sun, Jul 21, 2024
About Europcar: 4.0 /10
The car had previous damage, and no one inspected it when I picked it up. Fortunately, I took a video, so I avoided an insurance trap when returning the car.
About QEEQ: 8.0 /10

Boyd Bruce

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Reviewed: Thu, Aug 1, 2019
About Europcar: 6.0 /10
They subtly pushed for insurance, but the car was downgraded. They gave us a Stelvio even though there was a Q5 in the garage.

Geoffrey Fanny

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Reviewed: Wed, May 23, 2018
About Europcar: 2.0 /10
Very bad. Due to rain, we were in a hurry to return the car, and the Europcar staff at Rome airport charged us a 100 Euro car wash fee. If the contract specified a washing standard, I would have followed it. If they really deduct this fee, I hope the rental agency will stand up for us!

Lesley Chesterton

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Reviewed: Sun, Mar 19, 2017
About Europcar: 10.0 /10
Good
About QEEQ: 10.0 /10

A.Stahl

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Compact | Fiat 500X or similar
Reviewed: Wed, Jul 24, 2019
“Great value for money. Car had very low milage and was very clean!”
About Europcar: 9.0 /10
A very long wait at pick up point to be abe to hire the car. Not great after a long haul flight... The pre booking system should be an advantage somehow, but didn't seem to be.
About QEEQ: 10.0 /10

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