Friendly experience

The Gentleman who helped me at the front desk when signing the contract ( Jim ) was a fantastic guy. Very professional indeed.

Excellent Service so far.

Very dirty car and very old.not cleaned and in a poor condition inside and out. Use another hire company.

1- during the process to receive the car told me model 2017 even i asked for new model!!!!!! 2- during pick up the car I waited around 30 minutes (that’s bad) 3- when they brought the car was very old car 2015 4- the car very dirty 5- the battery of the car died after 3 days 6- when I called emergency number 800 nobody answered 7- i called ALAIN branch thanks god they answered and bring another car. In the end I will not go again with Fast rent car they are ver unprofessional people

No car was smaller. Having booked a Mitsubishi eclipse (or similar) the Ford we got really didn't feel like it was in the same class. However we managed.

Seemed to take a long time doing paperwork at the desk. Aside from that all good.