The overall process was very convenient, and returning the car was also hassle-free. However, the rental company I chose this time had one major drawback: when picking up the car, they charged a deposit on my credit card but did not process the release upon return. Instead, I had to wait 30 days for the amount to unfreeze automatically. If they had processed the release at the time of return, the refund would have been faster.
The car provided was a domestic brand, some model from JAC, very old and covered in scratches. The tires were damaged, and there were constant warnings from the car. They told me it was fine, but when I requested a replacement, they refused. Upon reaching a speed of 80, it felt like the car might take off at any moment. Parts were rattling, and the door handle was also broken. Truly a terrible experience.
I purchased insurance online, but when I arrived, they told me the coverage was insufficient and didn’t include primary insurance, trying to persuade me to buy more. I refused. When returning the car, they claimed my insurance was comprehensive after all. Clearly, this felt like upselling, and the experience was unpleasant.
I don't speak English, so there were some misunderstandings during communication. Luckily, the staff was very helpful and resolved the issue promptly and efficiently. Highly commendable!
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Abu Dhabi
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Aurora Rhodes
-
-
-
-
View more >Ruth Moore
-
-
-
-
View more >S.Salhi
-
-
-
-
View more >Michell Pullman
-
-
-
-
View more >Kennedy Samson
-
-
-
-
View more >Lance Eipstein
-
-
-
-
View more >Sean Jonson
-
-
-
-
View more >Shirley James
-
-
-
-
View more >Lionel Johnson
-
-
-
-
View more >Uriah More
-
-
-
-
View more >Edith Henry
-
-
-
-
View more >Greg Gunter
-
-
-
-
View more >Tom Funk
-
-
-
-
View more >Isaac Leigh
-
-
-
-
View more >Amod Goel
-
-
-
-
View more >Mandy Hawthorne
-
-
-
-
View more >Michelle Vincent
-
-
-
-
View more >Vivien Pritt
-
-
-
-
View more >Barlow Pigou
-
-
-
-
View more >Faithe Finger
-
-
-
-
View more >Car Rental Brands Ranked In Abu Dhabi
Know More about Abu Dhabi Car Rental
Pay for Car Rentals with Crypto