Hertz, Abu Dhabi Airport Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Abu Dhabi Airport Information, Car Rental Instructions & Policies

Address

AUH Terminal A Rental Returns, short term park 2nd level, Abu Dhabi, 36800

Telephone

+97128058090

Pick-up Instructions

The Hertz - Abu Dhabi Airport car rental location is in terminal

You can walk to the counter of Hertz - Abu Dhabi Airport car rental.

Please go the Mezzanine Level, Terminal A for pick up.

Drop-off Instructions

Please return to the top floor of short term pakring opposite to terminal A. Google map link: https://maps.app.goo.gl/fum9tFqTMLdm6ZPp9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AED 37/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Hertz vehicles cannot be driven and/or dropped off outside the United Arab Emirates and must not be taken by boat or otherwise off the continent.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

AED 3000-5000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Abu Dhabi Airport

Other Landmarks

16.9 mi from Al Bateen Palace

17.2 mi from Gold Souk

17.6 mi from Al Manhal Palace

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 24.452403 54.6379253

Location Images

Pickup Sign

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 0.7
Vehicle cleanliness: 0.7
Spaciousness: 0.7
Counter staff: 0.6
Pick-up location: 0.6
Drop-off location: 0.6
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

M.ALMUTAIRI
Abu Dhabi
7 /10 Good
Reviewed: Thursday, June 19, 2025
It took a long time to receive the car
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Anonymous
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.
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Andrea Conrad
Abu Dhabi
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Good
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Claire Eugen
Abu Dhabi
2 /10 Poor
Reviewed: Thursday, June 19, 2025
Upon returning from renting a car in the UAE, we were charged 1400 yuan for allegedly exceeding the speed limit by 30 km/h. However, we checked with the traffic authorities, and the speed limit for that road is 100 km/h. The car we rented is set to a maximum speed of 120 km/h and alerts if that speed is exceeded, so it is impossible for us to have driven at 130 km/h. We are currently requesting the original ticket through Zuzuche to Herts rental. We have not received it yet and hope Herts and the Zuzuche platform assume their responsibility and provide us with an explanation as soon as possible!
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Jack Yeates
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Arrived late at night, no need to wait in line
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Zachary Congreve
Abu Dhabi
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Overall service was quite satisfactory
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Milo Galbraith
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Pickup was quick, just mentioned the insurance without pushing it. On the way back, couldn't find a gas station on the highway and returned the car with half a tank. Not sure how much they'll charge.
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Shirley James
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very good, just a lot of people getting cars on the same day.
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Francis Lincoln
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The overall service at Hertz airport was great. The counter staff were patient and attentive, and there was no excessive upselling. Picking up and returning the car was smooth, though I had to wait in line for over ten minutes.
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Edwiin Bright
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Really like Hertz
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Brady Eugene
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Overall, it was quite good. The car they gave us had over 50,000 kilometers, but it still drove well.
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Franklin Hoover
Abu Dhabi
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Overall satisfied, but the process of picking up the car was extremely slow. I have rented cars in Australia and other places before, but this was the slowest. The entire process took me half an hour. Picking up the car was also slow, the staff member walked out leisurely to find the car, and after a 20-minute wait, he handed me the keys and took me to the car.
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Deborah Joshua
Abu Dhabi
2 /10 Poor
Reviewed: Thursday, June 19, 2025
The store management was chaotic and it was extremely difficult to find the pick-up point. When returning the car, four people of Indian descent came out with magnifying glasses to inspect every inch of the car's paint. They found a small chip caused by a stone on the top right corner, which is two meters high, and demanded compensation. After renting cars over a dozen times, this was the first time encountering such a store. There is no way the damage could have been caused by me in that location.
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Mignon Archibald
Abu Dhabi
8 /10 Very good
Reviewed: Thursday, June 19, 2025
The process was a bit slow, it took an hour for the person before me to get their car and for me to finish my paperwork.
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Judith Gracie
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Great service, explained all the terms in detail.
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Sylvia Kelvin
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Not bad
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Sidney Zimmerman
Abu Dhabi
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Overall, it's pretty good.
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Dempsey Aled(k)
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Great service!
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Kyle Amelia
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Good.
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Lesley Chesterton
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The staff is very efficient.
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Barlow Pigou
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Overall, very good.
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Vivien Pritt
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very satisfied, fast and professional
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Kennedy Samson
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The process is simple, the service is good, I would choose it again.
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