I was charged $200 more for a car and service was absolutely terrible never again!!!

Mexico

Reviewed: Sun, Jul 7, 2019

About MEX: 4.7 /10

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!

Luxury SUV | Hyundai Creta or similar

1 days rental

Relevant Reviews on MEX Cancun airport

Max Adam

Mexico

1 days rental

Reviewed: Thu, Feb 6, 2025

About MEX: 6.0 /10

Willie Haggai

Mexico

1 days rental

Reviewed: Sun, Dec 15, 2024

About MEX: 6.0 /10

About QEEQ: 10.0 /10

Belinda O'Neil

Mexico

1 days rental

Reviewed: Sun, Nov 17, 2024

About MEX: 10.0 /10

Very satisfied, issues were resolved promptly.

About QEEQ: 10.0 /10

Clyde Abe

Mexico

1 days rental

Reviewed: Sun, Sep 26, 2021

About MEX: 6.0 /10

Beverly Locke

Mexico

1 days rental

Reviewed: Wed, May 15, 2019

About MEX: 10.0 /10

MEX is the largest car rental company in Mexico. Every step of the renting, picking up, and returning process was very smooth, professional, efficient, and accurate. I bought the QEEQ Super Peace of Mind full insurance (insured by a domestic insurance company). The rental company didn't make things difficult for me or recommend any additional insurance. There is a MEX shuttle bus outside the airport. Every staff member was serious and responsible, with a very good attitude. We arrived at the rental hall at around 3:30 p.m. There were four counters open, with two customers waiting ahead of us. I waited about 10 minutes to start the process, which took around 10 minutes. Picking up and inspecting the car took about 10 minutes. Overall, very satisfied.

About QEEQ: 10.0 /10

I was charged $200 more for a car and service was absolutely terrible never again!!!

Relevant Reviews on MEX Cancun airport

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