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EXPERIENCE IN LA:ABOVE AVERAGE WAIT TIMES, POOR CHOICE OF CARS, AND PRICE GOUGED ON PETROL FILL

Reviewed: Wed, Oct 30, 2024
About Europcar: 8.0 /10
I HAD A GOOD EXPERIENCE WITH FOX IN SAN JOSE 2 WEEKS EARIER. THIS TIME THERE WERE A NUMBER OF ISSUES 1) IT TOOK 30 MINUTES FOR THE SHUTTLE TO TURN UP FROM LAX 2) THERE WAS A 20 MINUTE WAIT IN THE QUEUE AT FOX 3) THERE WERE NO MIDSIZED SUVS AVAILABLE WHEN I WENT TO SELECT A CAR SO I WAS GIVEN A VERY LARGE JEEP WHICH I FOUND VERY CUMBERSON TO MANOUVRE AND DRIVE. 4) I WAS QUOTED $105? PLUS PETROL @ AROUND $5 PER GALLON. I FELT I WAS RIPPED OFF WHEN CHARGED $150 IN THE END AS THE FUEL GUAGE WAS JUST UNDER FULL!
About QEEQ: 8.0 /10
Reply by Qeeq:
Thank you for choosing QEEQ. Since your fuel package is full to full, please remember to take a picture of the fuel gauge when you pick up the car, in case it is not in a full tank. It is important to return the car with the same fuel level to avoid any refueling charges imposed by the car hire company. If you require any assistance or have any questions, please do not hesitate to contact our customer service team. We are available 24/7 and are always ready to help. Thank you for providing yo
Small SUV | Kia Sportage or similar

Relevant Reviews on Europcar LOS ANGELES AIRPORT

Joyce Bradley

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Reviewed: Tue, Nov 5, 2024
About Europcar: 6.0 /10
This company is farther away compared to others, and the overall condition of the cars is slightly inferior, but generally acceptable.
About QEEQ: 8.0 /10

Sabina Sinclair

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Reviewed: Wed, Sep 4, 2024
About Europcar: 6.0 /10
The deposit refund process is indefinite, and picking up the car takes at least an hour.
About QEEQ: 10.0 /10

Chapman May

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Reviewed: Thu, Aug 22, 2024
About Europcar: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Marjorie Nelly

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Reviewed: Tue, May 7, 2024
About Europcar: 10.0 /10
The service was excellent, no insurance upselling, the paperwork was processed quickly, and adding an additional driver was free of charge. There were about ten brand new SUVs in the large parking lot to choose from. The staff said the keys were in the cars, so you could just drive away with whichever one you liked.
About QEEQ: 10.0 /10

J.Nicholson

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Small SUV | Kia Sportage or similar
Reviewed: Wed, Apr 27, 2022
“Easy to book”
About Europcar: 8.0 /10
They couldn't find my booking when I arrived so the process took longer than expected. It wasn't easy finding the pick up point at LAX
About QEEQ: 8.0 /10

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