There were too few Fox shuttle buses, and it seemed like there was only one. Especially at night, we waited for about an hour and a half after arriving in Los Angeles before a shuttle finally came to pick us up. The experience was very poor, and the service awareness was incredibly lacking. If we hadn’t called customer service using a domestic VoIP service, we really wouldn’t have known how long we had to wait. We waited from 10:30 PM until 12:30 AM.

The processing speed for picking up the car was average.

The service was excellent, no insurance upselling, the paperwork was processed quickly, and adding an additional driver was free of charge. There were about ten brand new SUVs in the large parking lot to choose from. The staff said the keys were in the cars, so you could just drive away with whichever one you liked.

It's okay.

El servicio de Fox Rent a Car fue impresionantemente malo. La señorita que entregaba el auto (trenzas largas) fue muy falta de respeto cuando le pedí que se apuren un poco porque estaba apurado (en general el auto casi siempre está listo para retiro)