I booked a fuel car, but they told me only electric cars were available upon arrival. It's so frustrating! Using electric cars in the UK is really inconvenient, and the charging fees are expensive. I returned the car on Sunday, but the rental company was closed, so they made me rent an extra day. Ridiculous! They didn't explain any of this when I picked up the car.

The lady at reception was very enthusiastic and cheerful. Great positive energy.

It's okay

Even though only one person was in line ahead, it took a long time to get to me

Forced to buy insurance to change the car model