Enjoyed car that was in decent condition but the shuttle bus was unpleasant due to broken a/c

Finally I had a great experience at Fox the counter agent was magnificent, she used my name and was very welcoming and gracious.

Always a great experience

First car they gave me had a tire going flat. Car was not clean and dinged up. Took pictures as I was totally nervous I would get charged for it. No air on shuttle, shuttle was slow in arriving, service was slow. I will not book with them again.

easyrentcars was easy and I appreicated being able to buy the insurance at the time of booking as well.

I arrived at midnight at the airport and there was no sign at counter directing me to the car booth in parking garage. I spent 30 minutes trying to find someone to help and I even tried customer service to no avail. I turned to enterprise who said that there may be someone in the garage booth, once again no sin directing me to it,not to mention the interior of the vehicle panel fell off while I was driving several time I had to take time to fix it. And the vehicle that I upgraded to was tin can sounding while I drove the entire time, I should have just kept the original car I requested. I have been renting for years this was by far the most dissatisfying experience I've had.

Ck out too long The girl spent too much time trying to up sell I didn’t want that—I am used to National, walk in walk out

the wait for the car rental was too long almost an hour. they should have more count people to help