Good

Good

There were sales attempts.

Overcharging! Extra fees!

Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.

no problem and all went well

Like: Female staff member on pick up desk on Friday night and then on drop off service on Sunday afternoon was extremely helpful polite and efficient - thank you