Very good.

The pick up process was most difficult. It was a ticket system but was not communicated so we stood in a crowd for 15 min before we realised. Then there was only 2 staff and it was very slow. We sat on the floor waiting. Then they didn’t take AMEX, which is ridiculous as it is a worldwide accepted card.

No issues at all

What I didn't expect was to find that I had been charged nearly 300 euros for additional insurance I wasn't offered and I didnt want. I feel totally betrayed by goldcar and I won't be using them in the future. Their actions amount to fraud.

Booking was as expected

For return the car one day later, i confused the date.. they changed me 425€ for un day while I rent all the week for 1€. I know it is my fault but should be reasonable price in proportion with the rental price. They should be a table to know how much they will charge or what if they charged 5000€ or whatever they like. So take care this how they get their benefits

My experience with GOLDCAR was very positive. Car was great, very clean and in excellent condition. Perfect for a couple.

Fantastic booking platform! Excellent value for money. I will surely use again :) Highly recommended.