The rental was supposed to be a Mercedes, but we were given a Fiat 9-seater. We only had 5 people, and this car would roll unexpectedly. The windows often malfunctioned, and the engine frequently had issues. The screen wouldn't display, the air conditioning didn't work, and the car was very old. There were no alternative models available.

I have used QEEQ's overseas car rental services multiple times and have always been very satisfied.

I reserved a Mercedes C, and although I didn't get it, I would have been okay with a similar model. Instead, they downgraded me to an SUV, which is very unreliable. I booked this more than half a month in advance, and it still happened. Eventually, I found an Avis offline by myself, and they offered me a 5 Series at the same price. The online service is truly unreliable.

A late review, but a very good car rental company. I will choose you again in the future.

The staff at the counter tried to give me another smaller car initially stating that it was more fuel/cost efficient. It was only when I refused it that I was offered another car of similar size as the one I had booked but had to wait for 45 minutes for that car to be delivered.

Booking was straightforward although it would be useful to understand what are the alternative cars that could be offered in each category.