Budget is a terrible rental company. Be careful with your deposit. It's been a month and I still haven't received it back!

They didn't inform us about the charges, and later charged over $270 extra. Very dissatisfied!

The staff was impatient and tried to push insurance on me. I told them I had already bought everything and didn't need any more insurance, but the staff's attitude changed immediately! They were extremely impatient, not allowing me to ask any questions. Also, they did not inform me that I needed to return to the counter on August 6 to renew the contract. I returned the car as scheduled, yet they charged me over $240 in late fees. Renting from Budget rental car makes me feel unsafe!

This store is in downtown New Orleans. We went on a holiday, but it was still open, and we only queued for a short while. The staff asked if I wanted full insurance, and I hesitated because I thought I already had it. The staff quickly realized and said, 'Oh, you already have it. Sorry.'

On the car: the touch screen/media center was not very responsive and possibly broken in some areas. I was extra charged for fuel and time, which I disputed, but QREQ service staff made sure it was settled.

I am very impressed with the QEEQ service staff; the extra costs (from Budget) were investigated and explained by them and eventually settled to my satisfaction.