We arrived half an hour early, and the staff initially confused the timing, almost charging us an extra $60. However, they offered us an upgrade. The car was brand new, a 2024 Durango V8, which was incredibly enjoyable to drive and had plenty of storage space. The downside was its fuel consumption, which made refueling painful.

The reserved Sienna was not available, so I had to find a replacement on-site.

It was a really bad experience. Initially, the deposit was said to be $200, but at the store, it was changed to $250. They overcharged me $50 for fuel on the contract. When I returned the car, I filled up the gas tank, and I contacted customer service to get a refund for the extra fuel I added. I provided my credit card statement, including dates and amounts, but it was useless. They required the number of gallons, the specific gas station, and other specifics. Very poor service, in the end, I only got $30 back from the deposit. I strongly advise against choosing this rental company, AVIS is terrible, never choose them again. Very poor, will not choose this company again.

The return location is completely wrong, it's not even in the same hotel building. Very misleading.

Very good and very efficient

Easy booking. No problems