The car was dirty inside, it didn't feel nice to drive while it was dirty. The official who took care of us upon arrival was very unpleasant, we could hardly understand what he was saying and he heard songs in Arabic with a strong volume which made it even more difficult to understand him. An unpleasant experience.

Very convenient

The service wasn't particularly good or bad. However, the wait time was very long because there were a lot of people renting cars. Despite having over ten counters open, I still waited for about 45 minutes.

We waited 1 hour and 15 mins before we even got to the counter. It was an awful experience. The staff at Budget LaGuardia were rude, loud and dismissive. They shouted behind the counter to each other and to customers. The couldn't care less about customer service or satisfaction. I don't understand how they operate on a daily basis.

Very smooth - extremely swift pick up and delivery!

Benefitted from the price-drop rebooking - great service.