Professional service, excellent car condition

The front desk staff deliberately upgraded the insurance. Please make sure to read the contract carefully. The contract does not specify 'full coverage' or 'basic' but uses professional jargon instead. Some front desk staff may intentionally upgrade your insurance or vehicle, even if you have clearly stated that you only want the basic package and nothing else. Bad review.

Budget is a good company. I booked a Ford Flex, but it wasn't available, so they upgraded me to a Chrysler 7-seater VAN. This car has a heavy chassis, strong power, good handling, and cold air conditioning! However, it does consume a lot of fuel, but considering the great experience, it was worth it. We drove from Toronto to Niagara Falls to Ottawa to Montreal and back to Toronto, and it was very enjoyable!

La dame au comptoir très pressante et ne prend pas le temps d expliquer correctement les options qu elle propose.

Réservation simple.

Overall experience was good except one thing, they pick me from home but did not drop me to home after return of vehicle.

Very good