Arrived a bit late and there were no cars available. Had to upgrade the car on-site, which felt like being taken advantage of. Paid a 500-euro deposit but only 287 euros were refunded. There was no detailed breakdown or explanation for the charges, leaving the deductions unclear.

Had a scratch abroad, and no one ever picks up the phone.

The car rental company charged unexplained fees amounting to 30% of the rental cost through QEEQ. I've rented many times here, including from the airport. The same company, same order, suddenly tells me there's a special location pickup fee. Why wasn’t this charged before? Shouldn’t this be mentioned when placing the order? I called QEEQ three times and was very dissatisfied twice. They said if the order doesn't special mention it, they can charge. Did your logic teacher teach sports? QEEQ is getting worse, becoming a big company that bullies customers.

No need to wait in line in the morning as there are fewer people.

Pretty good