From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8156812169
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Reviewed: Thu, Feb 6, 2020
About MEX: 2.0 /10
Didn't get the car I wanted. The rental company said it was the same class, but I rented a Toyota SUV overseas and received a Kia instead. It was uncomfortable to drive and sit in. The tire blew out after just 100 kilometers, and there was no signal on the road. I had to pay local people several dozen dollars to change the spare tire. Later, I had to repair the tire in the city, with no receipts provided, making it impossible to claim insurance. The fuel level at pickup was much lower than stated. My husband didn't notice it until we started driving. We were told by the staff at the gate to take a photo as a record. When returning the car, the staff didn't recognize the photo, and we had to pay an extra $14.

Relevant Reviews on MEX in Mexico

Chloe Roland

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Reviewed: Mon, Apr 21, 2025
About MEX: 8.0 /10
The overall service was excellent. I chose full insurance on the platform, so there was no need to purchase extra insurance in-store. However, it's a bit disappointing that it's rare to get the reserved car model.
About QEEQ: 10.0 /10

Jay Maud

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Reviewed: Tue, Jan 21, 2025
About MEX: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Anna Jim

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Reviewed: Fri, Sep 27, 2024
About MEX: 8.0 /10
Average. The car rental company at Monterey Airport neither has a counter nor staff on site. It took a long time to figure out that you have to call them to arrange a pickup. The car provided was different from the one originally selected, and there were issues with the car itself, such as windows not rolling up and the sunroof not working—overall, the condition was mediocre. Additionally, if you forget to refuel, the company will charge extra for it.

Morgan Tony

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Reviewed: Wed, Nov 6, 2019
About MEX: 4.0 /10
The car had a tire pressure warning, but the staff did not address it. I had to go to a gas station to fix it myself.

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Small SUV | Nissan X-Trail or similar
Reviewed: Wed, Apr 24, 2024
“Fatal no respetan lo que reservas”
About MEX: 3.0 /10
Una porquería no me respetaron mi reservación me dieron el coche que quisieron y además me cobraron a la de ahuevo seguros que no necesitaba solo por ser frontera y por si cruzaba al otro lado

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